A. The professional component (Interpretation by the radiologist) is billed separately from the technical component (equipment and technologist supplied by the hospital).
A. We are on the other line assisting another patient. Please leave a message and your call will be returned in the order it was received. Voice mail is checked on a regular basis.
A. Once your second statement has been mailed you must either call our office to set up a payment plan or send in a least 50% of the balance due in order to keep the account from becoming delinquent.
A. Please check the date of your statement. If that date is less than a week from the date you made your payment, they most likely crossed in the mail.
A. We cannot bill your secondary insurance until we receive a payment or denial from your primary insurance (this includes Medicare).
A. We only receive the information the hospital has at time of registration. You will need to call us with any updates because we do not receive those from the hospital. Do not assume we have the correct information, call to verify.
A. You can leave a message on the voice mail including the name & address of your insurance, the policy or ID# and the name of the subscribe , along with your relation to the subscriber. You may also send us a copy of your card, via fax @ (540) 369-9317 or via mail to: Raleigh Radiology, P.O. Box 791119 Baltimore, MD 21279-1119.
A. Call them at the number indicated on the letter.
A. We probably do not have enough information. We need the name of your workers comp carrier, the name of your employer at the time of the injury, the date of injury and your claim number.
A. We need complete insurance information, including address and claim number, in order to bill your car insurance.